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Murano Chandelier – 36 Pink Alabaster Glass Disks
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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FAQs
Please read our FAQs page to find out more.
How Long Will It Take to Receive an Out-of-Stock Item?
If a product is out of stock, the total delivery time will include both production and shipping. In most cases, your order will arrive in approximately 70 days from the date of purchase.
- Most out-of-stock items are made to order. We take great care in crafting each piece, from confirming your order details to final production. Every item also goes through a thorough quality inspection before it leaves the factory to ensure it meets our highest standards.
- Delivery times may vary depending on your location, customs clearance, and other logistical factors.
We’re continually working to streamline both our production and shipping processes to reduce wait times as much as possible. We truly appreciate your patience and understanding.
I’ve seen similar products elsewhere—what makes yours different?
We’re actually the original manufacturer behind many of the designs you may have seen from other well-known brands. While our products remain true to the original aesthetic, they’re not simple replicas.
Roughly 5–10% of the pieces have been carefully refined—from structural details to overall craftsmanship—to address minor design flaws in the originals. As the production partner, we have deep insight into how each item is made, which allows us to enhance quality, durability, and performance. This ensures our pieces remain both distinctive and highly competitive in today’s market.
Can I expedite the delivery?
Yes, we offer expedited delivery services to meet your needs.
Please be aware that additional charges may apply depending on the specific shipping method you choose. We recommend contacting our customer service team at the time of ordering to get more details about the expedited options and associated costs.
Do you support installment payments?
No, we do not currently offer installment payment options.
However, if you have a specific need, we’re happy to help coordinate an alternative payment arrangement. Please contact our customer support team before placing your order—they’ll provide all the details and help you find the option that works best for you.
I’m a Designer / Contractor / Retailer – I’d Like to Work with Velravi.
First of all, we’re truly grateful that our paths have crossed. As a supplier, we admit that we haven’t always been the loudest voice online—most of what you see from us is our own product line. But behind the scenes, we’ve built a solid foundation of craftsmanship, flexibility, and a genuine commitment to collaboration.
If you’re looking for something unique—or have specific customization needs—we’d love to hear from you. Just reach out, and we’ll provide you with the latest product information, design options, and partnership opportunities.
