Terms of service
Terms of Service
This website is operated by Velravi. Throughout the site, the terms “we,” “us,” and “our” refer to Velravi. By visiting our website, purchasing products from us, or using any part of our services, you agree to be bound by these Terms of Service.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access the website or purchase products from us.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products, website, or services for any unlawful or unauthorized purpose. You must not transmit viruses, malware, or harmful code.
2. General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
You agree not to copy, reproduce, duplicate, sell, resell, or exploit any portion of the website or services without our written permission.
3. Accuracy of Information
We strive to provide accurate product descriptions, pricing, images, availability, shipping information, and policy details. However, we do not guarantee that all information on the website is error-free, complete, or current.
Product colors may appear differently depending on your device screen, lighting, and display settings.
4. Products and Availability
Products may be available exclusively online and may have limited quantities.
We reserve the right to limit sales by person, household, geographic region, or jurisdiction. We also reserve the right to discontinue any product at any time.
5. Pricing and Payment
Prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to update prices, promotions, shipping fees, and product availability without prior notice.
Payment must be successfully completed before an order is processed.
6. Order Acceptance and Cancellation
Receiving an order confirmation does not mean that your order has been accepted. We reserve the right to review, refuse, cancel, or limit any order, including orders that appear fraudulent, inaccurate, or placed by unauthorized resellers.
If we cancel an order after payment, we will issue a refund to the original payment method.
7. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery timelines are estimates and may be affected by production delays, customs clearance, carrier delays, weather, remote delivery locations, or other factors outside our control.
8. Returns and Refunds
Returns, exchanges, cancellations, damaged items, defective items, and refunds are governed by our Return & Refund Policy.
9. Warranty
Eligible products may be covered by our Warranty Policy. Warranty coverage applies only as described in that policy.
10. Billing and Account Information
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases.
We are not responsible for delivery issues or order delays caused by incorrect or incomplete information provided by the customer.
11. Intellectual Property
All website content, including text, images, graphics, logos, product names, product descriptions, designs, layouts, and other materials, is owned by or licensed to Velravi and protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of website content is prohibited.
12. User Comments and Submissions
If you submit reviews, comments, photos, feedback, suggestions, or other materials, you grant Velravi the right to use, reproduce, publish, translate, edit, and display such content in connection with our business, marketing, and website operations.
You are responsible for ensuring that your submissions do not violate any third-party rights or applicable laws.
13. Prohibited Uses
You may not use the website or services:
- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To upload harmful code or malware
- To collect personal information of others
- To spam, phish, scrape, crawl, or interfere with website security
- To harass, abuse, defame, threaten, or discriminate against others
We reserve the right to terminate access for any prohibited use.
14. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for third-party content, policies, products, or services.
15. Disclaimer of Warranties
Except as expressly stated in our policies, our website, services, and products are provided “as is” and “as available” to the fullest extent permitted by law.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free from harmful components.
16. Limitation of Liability
To the fullest extent permitted by law, Velravi shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or products.
In jurisdictions where limitations of liability are restricted, our liability will be limited to the maximum extent permitted by law.
17. Indemnification
You agree to indemnify and hold harmless Velravi, its affiliates, employees, contractors, suppliers, service providers, and partners from any claim arising from your breach of these Terms or violation of any law or third-party rights.
18. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of [State, United States], without regard to conflict of law principles.
19. Changes to These Terms
We reserve the right to update or replace any part of these Terms by posting updates on our website. Your continued use of the website after changes are posted constitutes acceptance of those changes.
20. Contact Information
Questions about these Terms should be sent to:
Velravi Customer Support
- Phone number: +1 317 798 4088
- Email: support@velravi.com
- Hours: Monday-Friday 9AM-7PM
- Time zone: Los Angeles (GMT-8)
- Business Address: 7900 E UNION AVE NUM 1127 DENVER, CO 80237